Frequently Asked Questions

Cappuccino seen from above

Visit Us

Is "Cozy Place" laptop-friendly?
You are welcome to come and work while drinking our specialty coffee or to browse through books.
Do you have Wi-Fi?
Yes, we have WiFi available for free to our customers. We ask that you be respectful and responsible about your use of this service.
Are dogs allowed?
Yes. Dogs are allowed at Cozy Place.
What are Kosiv Ceramics? Why do you serve in those?
We are proud to serve coffee in unique Kosiv Ceramics. Kosiv Ceramics are a storytelling craft with deep roots in Western Ukrainian Hutsul tradition. They have been recognized by UNESCO as Intangible Cultural Heritage. These art pieces reflect everything we love: warmth, authenticity, meaningful stories, and the joy of discovering another's culture.
When are you open?
We are open each day except Sunday, from 8:30 till 19:30. For Holiday work hours please follow our Instagram.
Where are you located?
We are located in Altstadt Grossbasel, right near Barfüsserplatz. Our address is Leonhardsgraben 52, 4051 Basel, Switzerland.
Is the business family friendly?
Sure! We love kids. And even provide a place for cool birthday parties at our “dungeon” downstairs!

Books at Cozy Place

What kind of books do you have?
We sell all kinds of fiction! From fantasy to literary classics and top trending hits. We are your fiction experts in Basel.
What languages do you have?
Currently we have books in German, English, Portuguese, Italian, Ukrainian, Spanish, Turkish. Searching for a specific book in your language? Write us on Instagram or by email: [email protected].
Can I order a specific book through you if it’s not on the shelf?
Sure! Just tell us, or send us a note on Instagram or by email: [email protected], and we will order for you to pick up in the store.
Can I reserve a trendy book, if I don’t have time to go to your store, and don’t want this book to disappear from shelves?
Of course! If you, for example, saw something you would like to have in our Instagram, — you can drop us a note on Instagram or by email: [email protected] — and we will reserve this book for you for several days.
Do you offer gift vouchers?
Sure! Our gift vouchers for 20, 50 or 100 Swiss francs are perfect gifts for a storylover!
Can you recommend a book?
Yes. We are doing our best to help you choose a perfect story.

Coffee, Tea and pastries at Cozy Place

Do you offer vegan, gluten-free, or dairy-free options?
Yes, we offer vegan, gluten-free, and dairy-free options. Note that our options change occasionally and we encourage you to look at the Menu page on our website for the most up-to-date information.
What food and drinks do you serve?
We serve specialty coffee (Espresso, Cappuccino, Flat White, etc.), Hot Chocolate, different kinds of teas, and fresh pastries like Zimt Schenke, Pistachio Schenke, and Gipfeli croissant.

Events at Cozy Place

How can I find out about upcoming events (Book clubs, workshops)?
You can find upcoming events on our website Events page, and also subscribe to our newsletter.
How can I host a cultural event, reading group, or a book club at Cozy Place?
Of course! Just contact us on Instagram or by email: [email protected].
Can I host other events at Cozy Place?
We aim to become a cultural hub for Basel. Come talk with us and we can explore the options.

Visiting Basel as a Tourist

I am visiting Basel as a tourist and I am searching for an authentic Basel experience. Are you the right place for this?
Cozy Place is a true hidden gem in Altstadt Basel. We have a XV Century piece of the old city wall right inside our historic building, and we are right near Barfüsserplatz.
Can I buy something memorable?
We have Old Basel cards and small souvenirs. When our artisans are able to provide them to us, we also have our unique Kosiv Ceramics cups for sale.

Have a question we missed? DM us on Instagram @cozy.place.basel—we respond daily!