Privacy Policy

Welcome

Welcome to Cozy Place, GmbH! We’re a neighborhood bookstore and café in Basel. We want you to feel comfortable visiting us online, so this page explains what personal information we collect on our website, how we use it, and what rights you have. We keep the language simple and the promises real.

Who we are

What information we collect

We only collect personal data that you choose to share with us or that is collected automatically by tools we use on the site:

• Contact form: name, email address, and the message you write.
• Mailing list: email address (if you sign up for event notices, releases, and news).
• Website use: we use Google Analytics to understand how the site is used (this may include IP address, browser type, and pages visited).
• Maps: an embedded Google Map may collect information when you interact with it.
• Fonts: we use the Unbounded font, provided via the Google API.

We do not knowingly collect personal information from children; the site is intended for adults.

How we use your information

We use the information you share with us to:

• Answer your questions and respond to messages.
• Send you updates and invitations if you joined our mailing list.
• Improve our website and understand what interests our visitors.

We do not sell or trade your personal data.

Where and how your data is stored

Current storage and processing arrangements:

• The website is hosted by Elementor, with servers in Belgium.
• Contact-form submissions are delivered to an email account that is part of the Google/Gmail ecosystem.
• If we adopt a newsletter platform in the future, mailing-list emails will be stored and processed by that provider.

Some of these providers may store or process data outside Switzerland and the EU. We take reasonable steps to ensure these providers handle data in line with Swiss and EU standards.

Third-party services used on this site

We rely on a few trusted third parties to keep the site running. Please review their privacy information for details about how they handle data:

• Elementor — Privacy Policy
• Google (Fonts, Analytics, Maps, Gmail) — Privacy Policy

There are currently no embedded social media widgets on our site.

Cookies and tracking

We have not implemented additional cookies beyond what embedded tools or services may place. We do use Google Analytics (being implemented), which may set cookies to measure site usage. If and when we add further tracking or marketing cookies, we will provide clear notice on the site and ask for consent where required by law.

How long we keep data

• Mailing list: until you unsubscribe.
• Contact form messages: currently kept indefinitely; we will delete any message on request.
• Analytics data: retained according to Google’s policies and our configuration of the service.

Your rights

Under Swiss law (FADP) and relevant international standards (including the GDPR where it applies), you have rights including:

• To see what personal data we hold about you.
• To request correction of inaccurate data.
• To request deletion of your data.
• To object to certain processing or to restrict processing.

To exercise any of these rights, please contact us (see contact details below). We will respond in line with applicable legal timeframes.

Unsubscribe & opt-out

If you are on our mailing list, you can unsubscribe at any time using the unsubscribe link included in our emails. If you prefer, you may also ask us to remove you by sending a contact request through the form on our site.

International visitors & governing law

Our website may be visited from many countries (including the EU, UK, United States, Ukraine, Turkey, Italy, France, Spain, Poland, and Germany). Swiss law governs this Privacy Policy. That said, we make reasonable efforts to respect international privacy standards, including GDPR and UK GDPR protections, for visitors from those jurisdictions.

How to contact us

If you have questions about this policy or wish to exercise your rights, please write to us at:

If you prefer electronic contact, please use the contact form on our website.

Changes to this policy

We may update this Privacy Policy from time to time (for example, when we adopt new tools or services). We will post the updated policy on this page with a new “Last updated” date.

A final word

We’re book people first and foremost. We aim to treat your information with care and respect. If anything here is unclear, or if you’d like more details, please get in touch — we’re happy to chat.